Recent Posts

Professionally Remediating Sewer Leaks is Routine at SERVPRO

6/21/2021 (Permalink)

Sewage Backup in Hackensack, NJ A recent sewage clean-up job by SERVPRO of Hackensack/Little Ferry in Hackensack, NJ.

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

There are three major types of contaminated water. SERVPRO of Hackensack / Little Ferry will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:
Category 1: "Clean Water"
This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

Category 2: "Gray Water"
This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

Category 3: "Black Water"
This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Sewage Backup or Toilet Overflow? Call Us Today – (201) 330-4193

We've Performed at MSG!

6/1/2021 (Permalink)

SERVPRO Van at Madison Square Garden SERVPRO Van Parked Outside MSG

At SERVPRO we have the pleasure of serving businesses both large and small.  Disasters come in all shapes and sizes including leaks, fires, floods, commercial cleaning, and COVID-19 cleanings.  We've been honored to help local food pantries, high-end restaurants, and everything in between. 

We take great pride in performing our commercial services with the utmost speed and attention to detail.  Our focus is to be as inconspicuous and limit business interruptions for our customers.  This may include services on an emergency basis or scheduled work after hours.  Our initial consultation with the business owner/manager is always focused on limiting our impact on the business.  

Some of our prior clients include the following categories:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

If your business needs commercial cleaning services there is no job too big or too small for the professionals at SERVPRO!

Storm water damage process

6/1/2021 (Permalink)

Flooded Road Rain water on a flooded road

If your home or commercial property has water damage from storms, SERVPRO of Hackensack/Little Ferry has the expertise, experience, and equipment to properly restore your property. We have the most professional team in North Jersey.  At SERVPRO of Hackensack Little Ferry, we have the experience plus the scientific approach to water removal and cleanup to properly dry and restore your property. Every water damage is different and needs to be addressed as such, however, the general process is the same.

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

Step 3 - Water Removal / Water Extraction

Step 4 - Drying and Dehumidification

Step 5 - Cleaning and Sanitizing

Step 6 – Restoration

At SERVPRO Hackensack Little Ferry we take every job very seriously. Restoration is the process of making your home or business back to pre-water condition. We understand that any water loss is stressful. Our technicians will treat you and your family with great care and empathy. We are always here to help, please contact us at 201-330-4193 for any questions or to schedule a free estimate.

Sewage Clean Up Services

5/30/2021 (Permalink)

Sewage Clean Up in Hackensack Image of a recent SERVPRO of Hackensack/Little Ferry sewage clean up in Hackensack, NJ.

Sewage leaks in your home or business can happen for a variety of reasons.  I found out the hard way that when a toddler flushes a plastic hammer down the toilet it may get past the toilet itself but can get lodged in the pipe further down the system causing a block.  This blockage caused a bathtub full of water to come shooting up through the first-floor toilet (lowest point) when it could not exit my home just as Superstorm Sandy was hitting.

All sewage leaks should be considered extremely hazardous to your health.  Besides the obvious foul smell and disgusting nature of the material, sewage can harbor a variety of harmful bacteria that can cause illness for but humans and pets.

At SERVPRO, our technicians are trained to deal with these incidents and have the proper equipment to do it safely.  Depending on the type of material that is contaminated a variety of equipment and techniques may be used.  For example, soft porous material will need to be extracted to remove the contamination prior to sanitization.  This is far more complicated than a tile or linoleum floor.

When (not if) you have a sewage mess, call the experts at SERVPRO!

Wet Memorial Day Weekend

5/28/2021 (Permalink)

Memorial Day Storm in NJ It is going to be a wet Memorial Day weekend!

It is going to be a very wet Memorial Day Weekend.  Hopefully, we will catch a break on Monday and be able to get out to honor our veterans.  In the meantime, take a moment to prepare for significant rain and possible flooding.  The National Weather Service is forecasting a couple of inches of rain across NJ with the potential for flooding along the coast, rivers, and low-lying areas. 

As the first heavy rains of the season approaches, here are some quick tips to check and prevent water damage:

  • Check your gutters and downspouts – if you have had any new landscaping or mulch installed check to make sure the water will flow freely away from the structure
  • Check your basement sump pump to make sure it is operational
  • Make sure items are on shelves or otherwise raised off of basement/ flood prone floors
  • Make sure the patio furniture you just put out is secured
  • Turn off the gas line to your grill

If you experience any water damage rest assured that SERVPRO will be ready to respond and provide assistance 24/7/365.

Mold is Everywhere

5/27/2021 (Permalink)

Extreme Mold Infestation Living room covered in mold.

Did you know that mold is everywhere, both outside and inside your home?  The spores are constantly floating around and cause little adverse issues until they find a nice moist place to grow.  This is where small leaks in roofs, pipes, basements, windows, etc. can create a serious problem for both health and property.

Places where mold often appears include:

  • areas where leaks occur, especially behind walls and concealed by sheetrock
  • where flooding has occurred
  • areas that routinely get wet (where is your dog's bowl?)
  • windows where condensation builds up
  • places where the air does not circulate well
  • wet cellulose materials are most supportive of mold growth.

Molds produce spores, which spread by floating in the air. Mold spores are present in all indoor environments. There is no way to prevent spores, and they can persist in conditions where mold itself cannot grow.

Mold spores thrive in environments that are moist and warm, so when they land on a damp spot, they begin to grow.

Molds can grow on a variety of different surfaces, including fabric, paper, wood, glass, and plastic. As they grow, they may digest the material they are growing on. 

Molds are classified in three different ways:

Allergenic: Molds that cause and produce health effects.

Pathogenic: Molds that cause health effects in those suffering from an acute illness.

Toxigenic: Molds that produce toxic substances that can lead to health effects. This is sometimes referred to as “toxic mold.”


Getting rid of mold is a very complex undertaking. Not only is mold difficult to identify, but it’s also dangerous to be around. SERVPRO uses mold remediation equipment and techniques that protect both you and our team.  Our remediation strategy is specifically designed to address the damage that has already occurred and prevent the problem from recurring.

Not sure if there is an issue?:

SERVPRO intentionally does not do mold testing to prevent any potential conflict of interest.  Often times the mold is obvious to our technicians.  If there is uncertainty, we can recommend a reputable testing company that can help.  Based on their findings we will develop a plan to address the remediation.

Call us today for more information.

Prevent a Dryer Fire

4/28/2021 (Permalink)

Dryer fire Burnt material behind a dryer that fortunately did not create a larger fire.

Dryer fires are a serious issue that causes thousands of fires in the US each year.  Clogged vents can easily cause the lint buildup to ignite and quickly spread to the surrounding areas.  The homeowner in the attached photo was extremely lucky that the buildup behind the dryer ignited but the fire did not spread to the surrounding material causing a structure fire.

Dirty or clogged dryer vents and ductwork reduce your dryer’s performance and efficiency.  However, the buildup of heat, dryer lint, and dust can lead to a fire hazard. It is recommended that dryer ducts and vents be cleaned annually to keep your units running efficiently and safely.

If you have not cleaned your ducts/vents recently, and especially if you are experiencing any of the following warning signs, call SERVPRO today.

Warning signs:

  • laundry taking longer to dry
  • the clothes dryer becoming hotter to the touch
  • a burning smell becoming noticeable in the laundry room. 

Call SERVPRO today!

Spring Flooding

4/25/2021 (Permalink)

Flood Insurance The importance of flood insurance.

Although flooding can happen at any time, Spring flooding is common as frequent storms leave the ground soaked and streams are often at their highest levels of the year.  Here are some tips for both families and businesses.

First, take advantage of a free App called the SERVPRO Emergency Ready Plan (ERP).  To learn more about this app and how it can prepare your business and minimize business interruptions click HERE for a brief video.  This app is also extremely useful for homeowners in preparing for a variety of disasters.

  • Make a family emergency communication plan and include pets.
  • Have emergency supplies in place at home, at work, and in the car.
  • Flood insurance takes 30 days to take effect, so purchase now to protect your family!
  • Listen to local officials by radio, TV or social media.
  • Evacuate when advised by authorities or if you are in a flood or flash flood prone area.
  • If you are on high ground above flooded areas, being prepared to stay where you are may be the best protection.
  • Don't let your business end up in a dumpster. Make a Flood Safety plan today.
  • Charge mobile devices. Locate flashlights & radio. Tell friends/family your location in case of power loss.
  • Heavy rain to areas that have been experiencing drought can cause flash flooding.

If you do need to venture out during or immediately after a flood, follow these rules:

  • Don’t drive or walk through flood waters
  • Water moving at just 5 miles per hour can lift and displace manhole covers leaving unseen dangers
  • As little as 12 inches of moving floodwater can be enough to float and carry away a small vehicle.
  • 6 inches of moving water can knock an adult off their feet. STAY AWAY from moving water!
  • Driving thru 6 inches of standing water can cause vehicles to lose control & stall. Avoid flooded roads.
  • Be aware of areas where waters have receded. Roads may have weakened & could collapse under the weight of a vehicle.

Personal Property

  • 30: The number of days it takes for flood insurance to begin. Don’t wait until it’s too late!
  • Only flood insurance will cover the damage from floods. Speak with your insurance agent to learn more.
  • A few inches of water in a 1,000-square foot home could cost more than $10,000 in repairs & replacement of personal possessions
  • Prepare for a flood today by reviewing your property & flood insurance policies.
  • Snap some pictures of your property & do an inventory. This will be handy if flood waters damage your property. Again, consider using the SERVPRO Ready Plan App.
  • Flood waters can damage important papers. Store critical docs in a waterproof container or electronically.
  • Before a flood: reduce potential property damage by elevating utilities & installing sewer backflow valves.
  • Prepare before a flood by installing a water alarm in your basement.

After a Flood

  • Watch your step! Flood waters often hide sharp and dangerous debris like broken glass and metal!
  • Wear the appropriate protective clothing and gear like boots, gloves and safety glasses when it comes to moving debris!  
  • Hands off! Stay away from electrical utility equipment after a storm or if it is wet to prevent being electrocuted!
  • Flooded homes are hazards! Get a professional to check for loose wires, mold and hidden damage before re-entering!
  • Avoid walking in floodwater. It can be contaminated with oil, gasoline, or sewage.
  • Use generators or other gas powered machinery only outdoors and away from windows.

SERVPRO Emergency Response Plan for Business

3/31/2021 (Permalink)

John Majeski explains the ERP in video, male employee John Majeski explaining the SERVPRO Emergency Response Plan for businesses

Are you prepared for a disaster?

As many of 50% of businesses may never recover following a disaster. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The SERVPRO Emergency Ready Plan is a proactive approach that provides the critical information needed to begin mitigation and recovery services.  It is designed to serve as a quick reference of important building and contact information.

The SERVPRO Emergency Ready Profile is:

  1. No cost assessment of your facility
  2. An app on your phone that contains critical information needed in the event of an emergency
  3. A guide to help you get back into your building following a disaster
  4. Critical facility details such as shut-off valve locations, priority areas and priority contact information

Learn more by watching THIS  1-minute clip by John Majeski, owner of SERVPRO of Eatontown/Long Branch and SERVPRO of Hackensack/Little Ferry.

Contact us today for a free consultation on steps to safeguard your business.

Gas Safety - Part 1

3/31/2021 (Permalink)

Gas Burner A Gas Burner Burning

This month marks the anniversary of the 1994 Durham Woods gas pipeline explosion in Edison, NJ.  This sudden explosion of a 36-inch gas pipeline was caused by minor damage from a backhoe years earlier that slowly deteriorated the pipe until it ruptured causing a ball of flame and mushroom cloud so large that one pilot flying into Newark Airport reported it as a nuclear blast.

Fortunately, these incidents are very rare.  However, more mundane gas (propane or Natural gas) incidents are very common and are easily managed if you know what to do.  First, call 911.  This article is not intended to teach you what to do as an alternative to calling for professional assistance.  The fire department and gas companies are very willing to come and help.  Beyond their level of training, they have specialized tools that you won’t find in your toolbox.

Tips to prevent a gas fire/incident:

  1. Make sure all appliances that use Gas including furnaces, ovens, dryers, fireplaces, grills, etc. each have shut off valves that are easily accessible and functional.
  2. Download the SERVPRO Emergency Response Plan App and document the location of valves so you can easily share the info with friends/neighbors/first responders if you are not home.
  3. Have gas appliances serviced annually. Consider a service plan from PSE&G or NJNG which are a great value.