Recent Why SERVPRO Posts

Customer Testimonial

7/6/2023 (Permalink)

"We had a bathroom overflow in our office and needed someone to come fast. Two gentlemen from SERVPRO arrived promptly, cleaning up the mess, eliminating the smell, and setting up fans to dry the area. They kept us informed throughout the process. Highly recommended."

This testimonial highlights our commitment to prompt, reliable, and thorough restoration services. Our knowledgeable team utilizes advanced equipment to expedite drying and maintains open communication with clients. Trust SERVPRO for exceptional service. Contact us today.

Strength in Numbers

7/29/2022 (Permalink)

Our vans on a Saturday commercial job in NJ. Vans from multiple franchises work on a Saturday at a commercial job here in NJ.

When a client in NJ files an insurance claim, insurers know they need to rely on storm, fire, or water damage restoration specialists that are faster to any size disaster. Waiting for help to arrive can quickly lead to additional damage and rising costs. Instead of hoping to hear back from a company, have confidence in immediate assistance by relying on a trusted company that is prepared to help any time of the day.

Multiple Franchises:

SERVPRO TEAM MAJESKI operates 4 franchises across NJ.  Overall, SERVPRO has more than 1,700 franchises, which allows its team of professionals to jump into action the minute they get the call. No matter where the disaster happens, commercial services available include:

  • Water damage restoration
  • Fire damage restoration
  • Mold Remediation
  • Cleaning services
  • Storm and major events
  • Disaster recovery

Knowing that your emergency response team means working with professionals from the community also provides additional peace of mind. Being local, we care and are dedicated to ensuring everyone is satisfied with the restoration results. In addition to the local benefits, there is an additional bonus of each franchise being backed by a nationwide network. We work closely with national and local insurance companies, which boosts communication and makes the claim process easier for everyone involved.

Dedicated Professionals
Along with being faster to any size disaster thanks to a 24/7 emergency service, the people arriving at the disaster scene are certified professionals trained in property damage restoration. Along with employee certification training, technicians are required to be certified through the Institute of Inspection Cleaning and Restoration Certification. Training and certification are ongoing to ensure no matter where help is needed, the team answering the call has the latest skills to get a business back “Like it never even happened.”

When clients need help, it is vital to get assistance from a trusted company that is faster to any size disaster to avoid downtime, rising repair costs, and further damage.


7/29/2022 (Permalink)


If you're in need of home restoration, SERVPRO TEAM MAJESKI is the best choice for the job! We have a team of experienced professionals who are dedicated to restoring your home or business back to its original condition. We understand that disasters can happen at any time, which is why we offer 24/7 emergency service. We also work with insurance companies to make the process as smooth as possible for you. So, if you're looking for quality service and professionalism, look no further than SERVPRO TEAM MAJESKI!


SERVPRO of Eatontown/Long Branch

SERVPRO of Hackensack/Little Ferry

SERVPRO of Jersey City North/The Heights

SERVPRO of Marlboro/Tinton Falls

SERVPRO TEAM MAJESKI is also partnered with most insurance companies, which means we can work directly with your insurance company to help you through the restoration process. We will work with you every step of the way to make sure you are satisfied with the service we provide

Please contact us today! We would be happy to answer any questions you may have. We look forward to hearing from you soon!

Team Majeski

3/31/2022 (Permalink)

Dry ice blasting Dry ice blasting was completed in this NJ basement.

Why SERVPRO of Hackensack/Little Ferry?

SERVPRO of Hackensack/Little Ferry is a franchise of owner John Majeski.  John currently owns 3 SERVPRO franchises across NJ serving clients from New York to South Jersey.  The expanding team allows us to have both redundancy and specialized resources.

Redundancy is important because disasters often happen all at once, such as a cold spell or severe storm.  Our ability to move resources and personnel around the state allows us to respond quickly even when there is a large demand for services.

Specialization is also important because many pieces of equipment are extremely expensive.  A single franchise would have a hard time justifying a major purchase, such as a dry ice blaster.  The ability to share resources amongst the Team Majeski franchises allows us greater capability.

Finally, being part of the national SERVPRO brand allows us to call on the resources of our corporate disaster response teams in the case of a major disaster.  Our teams also respond to these calls as we did last year when we sent multiple teams to Texas.

Large or small, when a disaster strikes, count on the SERVPRO franchises of Team Majeski to make it “Like it never even happened.”

Both Local and National

12/28/2021 (Permalink)

Our van helping in Texas Our van helped in Texas during a major disaster this past year.

What will you do when, not if, an emergency strikes?. It doesn’t matter how the disaster occurred, all that matters is can you find a local reputable restoration company that can restore your property to pre-disaster condition.

When that time comes, you’re going to be in a situation where you have to make a decision quickly to protect your property, and you will need to decide what company is going to get your business quickly and professionally handle your restoration.

Keep these points in mind when evaluating a partnership with a restoration company:

Are They Legitimate?

Keep in mind that not everyone who shows up after a disaster has the best of intentions. Unfortunately, major storms and disaster situations bring scammers to the area who may try to take advantage when you’re most at risk, deliver nothing, and then disappear.

SERVPRO has been in business for over 50 years. You don’t get that kind of longevity without satisfied customers.  These include many of the largest companies in the country.

Can They Act Fast?

When disaster strikes, there’s no time to waste. You have got to reach someone right away so resources can be mobilized and your restoration can begin. Even a small delay can lead to more damage and costs.

That’s why we’re on call 24 hours a day to respond to your emergency situation.

Do They Have Access to National Resources?

SERVPRO of Hackensack/Little Ferry is locally owned and operated, which means there’s always a team right here in Bergen County ready to act. But if major storms come and bring a surge of activity, our local franchise is supported by a full, coast-to-coast network of SERVPRO franchises.

This means when trouble hits, we’ll be coordinating with other crews and powerful tools to make sure every local homeowner in need gets the service and attention they deserve.

When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.

What makes a great team?

12/28/2021 (Permalink)

Our team! Best Dressed contestants from the combined SERVPRO of Eatontown/Long Branch and SERVPRO of Hackensack/Little Ferry teams.

What makes a great team? Many factors, of course, but having a passion for what you do, a belief that you are a part of something larger than yourself, and the comfort that you are valued and supported by those around you is critical. This week teams from SERVPRO of Hackensack/Little Ferry and SERVPRO of Eatontown/Long Branch got together for our annual holiday party hosted by owner, John Majeski. This year, technicians competed in the Best Dressed competition and had a blast cheering each other on. Having this comradery reminds me of the book FISH which talks about building morale even in the toughest of work environments and the technician’s role can be a very dirty and difficult job! Having this environment allows our teams to perform challenging work with pride and passion. Congratulations to Justice for winning this year’s contest!

Certified: SERVPRO Cleaned

12/28/2021 (Permalink)

COVID Research Findings Infographic of SERVPRO Covid Research Findings

Government mandates or not, the expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses, schools, and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

We stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the pandemic continues.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry-leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using an exclusive cleaning product, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff performs. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re ready to help – 24/7– until life is back to normal in the communities we all call home.

SERVPRO Handles Commercial Jobs

10/29/2021 (Permalink)

Commercial Demolition A special containment area for commercial demolition within an operating warehouse facility.

This picture was taken at a large distribution center for a well-known company.  They could not afford to close the facility but needed to complete a messy demolition while protecting the unaffected areas.  The existing floors needed to be scraped and the concrete sanded so a new floor could be installed.  This is a very messy and dusty process that was beyond the scope of their flooring contractor. 

SERVPRO of Hackensack/Little Ferry created a special containment zone with positive pressure ventilation to prevent the dust from entering the HVAC system and being spread throughout the rest of the building. Air filtration systems were used during the demolition to clean the air within the work zone.  Once demolition was complete, the SERVPRO team cleaned all of the equipment and surfaces so that reconstruction and installation of the new floor could be completed.

Having the expertise, the right equipment, and the resources to handle a large commercial job is what makes SERVPRO of Hackensack/Little Ferry the ideal contractor for large commercial jobs.

Faster To Any Size Disaster

7/27/2021 (Permalink)

SERVPRO team responding on a snowy morning The SERVPRO team departing for a job on a cold winter morning.

When disaster strikes, timing is critical.  A quick response limits damage and saves money.  In many cleaning and restoration situations, immediate action is needed. Owner John Majeski and his team of highly trained technicians are available in your immediate area 24/7, meaning an immediate response day or night that will help to minimize your damage, cleaning, and restoration costs. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Hackensack/Little Ferry can arrive quickly and start the restoration almost immediately, whether it be water, fire, or mold.

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Professionally Remediating Sewer Leaks is Routine at SERVPRO

6/21/2021 (Permalink)

Sewage Backup in Hackensack, NJ A recent sewage clean-up job by SERVPRO of Hackensack/Little Ferry in Hackensack, NJ.

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

There are three major types of contaminated water. SERVPRO of Hackensack / Little Ferry will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:
Category 1: "Clean Water"
This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

Category 2: "Gray Water"
This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

Category 3: "Black Water"
This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Sewage Backup or Toilet Overflow? Call Us Today – (201) 330-4193

SERVPRO Emergency Response Plan for Business

3/31/2021 (Permalink)

John Majeski explains the ERP in video, male employee John Majeski explaining the SERVPRO Emergency Response Plan for businesses

Are you prepared for a disaster?

As many of 50% of businesses may never recover following a disaster. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The SERVPRO Emergency Ready Plan is a proactive approach that provides the critical information needed to begin mitigation and recovery services.  It is designed to serve as a quick reference of important building and contact information.

The SERVPRO Emergency Ready Profile is:

  1. No cost assessment of your facility
  2. An app on your phone that contains critical information needed in the event of an emergency
  3. A guide to help you get back into your building following a disaster
  4. Critical facility details such as shut-off valve locations, priority areas and priority contact information

Learn more by watching THIS  1-minute clip by John Majeski, owner of SERVPRO of Eatontown/Long Branch and SERVPRO of Hackensack/Little Ferry.

Contact us today for a free consultation on steps to safeguard your business.

Santa Came Early

12/29/2020 (Permalink)

SERVPRO Commercial Services SERVPRO Commercial Services

Commercial restoration requires a significant capacity.  Due to the size and complexity of a large-scale commercial disaster, the demands on resources, manpower, expertise, and equipment can be extreme.  Many restoration companies are not equipped to scale-up from residential clean ups to tough commercial operations.  The decision to prepare for these types of jobs needs to be made well before disaster strikes.

Required pre-planning and investments:

  1. Equipment: the right tools for the job need to be ready in advance. This means a significant investment in purchasing, maintaining, and warehousing an adequate quantity of each type of equipment needed.  While our owner, John, likes finding reasons to wear his Christmas suit the real message to the team is we are ready!
  2. Manpower: Any restoration company needs to have a variable staffing pool including full-time, part-time, per diem, and contract workers. But, in commercial jobs the level of expertise needed is hire and this labor pool needs to be trained and ready to go when the time occurs.
  3. Expertise: Our leaders and project managers maintain the highest levels of certification from The Institute of Inspection Cleaning and Restoration Certification (IICRC).

Even with the best preparation, large scale disasters like Super Storm Sandy here in NJ can cause a need for a large scale disaster response.  SERVPRO coordinates a nationwide network of 1,700 franchises along with corporate-deployed resources to ensure that our clients receive the service they require in even the worst of times.

Check out the video of what Santa delivered at Santa Came Early

To talk about SERVPRO can help you pre-plan for a commercial disaster please call

SERVPRO of Hackensack/Little Ferry at 201-330-4193

What is a Puffback?

12/26/2020 (Permalink)

Furnace after puffback Furnace after puffback

Do you stay up at night worried about Puffbacks?  Yeah, I didn’t think so but this quick read could save you a big headache.  Many people don’t even know what a puffback is but they are fairly common.

A puffback is an explosion of unburned fuel vapors inside your furnace, boiler, or hot water heater.  The explosion does not pose a serious safety issue but can cause a huge mess of soot and ash that gets blown into your property.  Puffbacks can happen in both natural gas and oil fueled furnaces but are more common in oil furnaces due to the need for more routine maintenance.

Fortunately regular maintenance can help prevent a puffback:

  1. Don’t keep pressing the reset if your furnace is not working properly or staying lit. Schedule a service call with your HVAC contractor. 
  2. Have your heating system serviced annually including a check for clogged burners.
  3. Look for visible oil leaks/dripping around the oil supply piping.
  4. Make sure the flue vent is securely connected. Small puffbacks over time loosen this connection.
  5. Check the exhaust flue and chimney for obstructions.
  6. Dirty ignition electrodes don’t generate enough of a spark to burn all of the fuel causing excess fuel to puddle in the combustion chamber causing corrosion.

Should you experience a puffback, the SERVPRO team has the tools and training needed to restore your property.  Specialized tools for this job include proprietary chemicals to remove soot, eliminate odors, and prevent stains.  Our technicians are highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

IICRC Training

Employee Certification Training

Initial Franchise Training


Continuing Education Classes

Call SERVPRO of Hackensack/Little Ferry at 201-330-4193

Fun fact: I am a volunteer firefighter and while writing this blog I received an alarm for a smoke condition in a local bank.  After our investigation the likely cause was determined to be a puffback in the natural gas heating system.  The bank’s HVAC contractor is enroute for a service call.

Covid-19 Cleaning by SERVPRO

12/5/2020 (Permalink)

Are those Ghost Busters? Image of group of technicians in PPE. Cleaning a Local School

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.  SERVPRO of Hackensack/Little Ferry has been busy cleaning facilities or all types including nursing homes, schools, restaurants, and government offices.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Hackensack/Little Ferry, 201-330-4193


Why does SERVPRO Use Ultrasonic Cleaning during Mold and Water Removal?

10/29/2020 (Permalink)

Hands holding home Hackensack homeowners can trust that their home and belongings are in good hands with our experienced SERVPRO technicians.

Hackensack Homeowners need Gentle and Effective Cleaning after Mold and Water Removal.

It is an unfortunate fact of life that plumbing leaks, storms, and even broken appliances can damage your Hackensack home. Water can move quickly through a property, soaking into any porous material from the carpet to your favorite armchair and even into drywall. And once water is present, it does not take long for fungal growth to begin (as little as 48 hours.)

When you need mold and water removal in your Hackensack home, you might worry about all the items that need cleaning afterward. Water quickly seeps into personal belongings, and mold can grow on many surfaces. Luckily, SERVPRO is on hand to help.

What is ultrasonic cleaning?

Ultrasonic cleaning uses bubbles to clean. The unit contains a basin filled with an ultrasonic cleaning solution. We place the items inside, and the machine creates ultrasonic frequencies to agitate the solution and make tiny bubbles. The bubbles burst against the surface of any items placed in the tank, pushing away dirt, grime, or in this case, mold.

We usually place items in the ultrasonic unit for five minutes, up to twenty, depending on how soiled they are.

Why does SERVPRO use it?

Ultrasonic cleaning has many advantages:

  • Gets into hard to reach nooks and crannies
  • Gentle enough to leave items undamaged
  • Only requires one technician to operate the machine
  • A fast and efficient cleaning process

 What can we use ultrasonic cleaning on?

You would be surprised at the number of things we can clean with the ultrasonic unit:

  • Window blinds – from Venetian to plastic, and including fabric blinds and drapes
  • Keepsakes – many toys, stuffed toys, and knick-knacks are suitable for ultrasonic cleaning
  • Dishware, cutlery, and kitchen utensils
  • Rugs and scatter cushions

We have portable units that fit on the countertop, and some of our facilities include large units that are big enough for automotive parts!

We cannot use the machine on items that are susceptible to water damage, but ultrasonic cleaning is an excellent choice for most other things.

For help ridding your home of mold and excess water, call SERVPRO of Hackensack / Little Ferry at (201) 742-5920.

Why SERVPRO is the Best Restoration Company In Your Area

6/25/2020 (Permalink)

Water Damage Water Damage

Disasters are by definition: "a sudden event, such as an accident or a natural catastrophe, that causes great damage."

Nobody can predict when a water heater will burst, a pipe will break, or your stove will catch fire while you’re cooking.

But SERVPRO of Hackensack/Little Ferry is always available, twenty-four hours a day, seven days a week. We are always ready to be there when you call, being "faster to any disaster."

Within minutes water will quickly spread, saturating everything in its path. 

Fire and smoke are especially destructive, leaving physical damage, smoke and soot and lingering odor settling in air ducts, furniture, clothes, and crevices.  In many instances property will also suffer from water damage from firefighting efforts.

In either case, The longer an area remains unmitigated, restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive. That is why SERVPRO is ALWAYS available, we can get to the scene the faster. 

As part of a national chain of over 1,700 independently owned and operated franchises, SERVPRO of Hackensack/Little Ferry is held to a high standard of customer service. Creating happy customers is our overall goal.

We Are Cleaning Experts

3/24/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call us today for an estimate or proactive cleaning today.


Why You Should Call SERVPRO to Clean After a Fire

1/18/2020 (Permalink)

Smoke damage from a fire, no matter how large or small, can be devastating. Oftentimes smoke damage can be long lasting  because the odor soaks into every surface including walls, furniture, window treatments, flooring, and wall studs.

Behavior of Smoke

A fire loss can be very complex because of the unique behavior of smoke. SERVPRO Franchise Professionals undergo extensive fire restoration training and certification, and understand the behavior of smoke. 

  • Hot smoke migrates to cooler areas.
  • Smoke migrates to upper levels of a structure.
  • Smoke flows around plumbing systems, using holes around pipes to go from floor to floor.

Knowing how smoke penetrates and lingers is only one part of being able to mitigate smoke damage. Knowing what types of smoke will greatly affect the restoration process as well. Often it looks as though you could wipe clean soot from surfaces  - only to find out it smears and makes a bigger mess. 

Different types of material will burn and create different types of smoke: 

  • Wet smoke- Plastics and Synthetics
  • Dry smoke- Paper and Wood
  • Protein Fire Residue- Produced by evaporation of material rather than from a fire.
  • Fuel Oil Soot- Furnace Puff Backs

Because we are experts in dealing with fires, we know how to clean it professionally and completely. It is important to understand why you need to call us in the event of a fire, no matter how large or small. The professionals at SERVPRO of Hackensack/Little Ferry will help get you back to your lives and jobs as soon as possible, making it “Like it never even happened.”

Why Calling SERVPRO Will Get You Back in Business Faster

12/29/2019 (Permalink)

According to industry research, as many as 50% of businesses may never recover following a disaster.  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

SERVPRO of Hackensack/Little Ferry has such a plan for your business, our Emergency Ready Plan (ERP). This profile provides all the critical information needed in emergency situations, and minimizes business interruption.

The main reason to have an ERP done for your facility or home is:

  • It provides a concise Profile Document that contains only the critical information needed in the event of an emergency.
  • It is a guide to help you get back into your building following a disaster.
  • It is an identification of the line of command for authorizing work to begin.
  • It provides facility details such as shut-off valve locations, priority areas and priority contact information.

This invaluable service is offered at no cost to our customers, and leaves them with peace of mind that their home or office will be ready for whatever happens.

Disasters like water damage, fire damage or flood, no matter how big or small, can never be predicted.  But you CAN prepare for them!

Call SERVPRO of Hackensack/Little Ferry to schedule your Emergency Ready Profile and rest easily in knowing that we will be faster to your disaster!

SERVPRO is THE Premier Mold Restoration Company

11/15/2019 (Permalink)

Mold growing on wood joists and plywood sheathing behind insulation There is a chance mold can grow, hidden behind sheet rock or insulation.

Most homes have basements, attics, crawl spaces or garages that provide habitats for mold. All that is needed is a dark, damp, warm environment. If you have water damage, water leaks, a leaky roof, a washing machine that overflows frequently or any other chronic water/moisture issue, mold can take a toehold and thrive.

Sometimes water damage can lurk behind walls where it is not apparent. SERVPRO professionals can use a moisture meter and infrared cameras.

If you suspect or see mold anywhere in your home, get your house tested for mold. A moisture meter test will help, and dust samples from your carpet can show whether mold spores are in your home.

Because mold is airborne, it can be tricky and dangerous to try and take of yourself. That is why it is best to call in professionals.

SERVPRO of Hackensack/Little Ferry has certified technicians who know how to encapsulate, clean and remove mold spores from your home. They use specialized equipment and cleaners to safely remediate any space, large or small.

If you DO have mold, call SERVPRO of Hackensack/Little Ferry, and our certified experts will put a remediation plan in place to get rid of it.

Why SERVPRO is the Company You Should Hire If You Have to Deal with Water Damage this Summer

7/15/2019 (Permalink)

Water can be disastrous to your home and property when it flows unexpectedly and/or in large quantities. And the longer it sits, the worse the water damage can get.

SERVPRO of Hackensack / Little Ferry knows from helping thousands of clients, just how hazardous water can be – as well as exactly what can be done to prevent further damage and fully restore your property. Sometimes there are minor water issues you can totally fix on your own.  But sometimes the best bet for your long-term investment is to bring in professional water damage specialists, for problems big and seemingly small.

If you’re dealing with water damage this summer, here are 5 reasons why you would want to hire SERVPRO:

  1. Advanced Training

Our SERVPRO technicians have advanced training and even continuing education so that they are well prepared to deal with the contingencies that come up around water damage.

In training, our technicians learn best practices and focus on the skills and techniques that are needed to thoroughly dry, clean, and restore properties after water damage occurs, ensuring safety and a long-term solution.

  1. Professional-Grade Equipment

It’s a fact that the longer it takes to extract water and dry affected property, the less likelihood there will be to save those affected items. While you may be able to start the process with a dehumidifier and some fans, you really ought to have professional grade equipment to quickly and fully dry significant water damage.

In addition, the professionals will bring specialized testing gear, such as hydro sensors and moisture meters, which can help determine just how wet your items, floors or walls are, and what would be the most efficient drying method.

  1. Years of Experience

You may be handy around the house, but water extraction and proper restoration takes practice and know-how.  By hiring professionals, you will be getting a guaranteed experience.

At SERVPRO, our average technician has been on the job for years and has seen multiple water damage situations, so they are able to quickly assess your particular situation and put in place the most effective plan to dry your property and minimize the extent of your damage.

  1. Thorough Assessment

One of the most common mistakes property owners make is to underestimate just how bad their water damage problem is. 

Not all damage is easily visible. Beyond any obvious flooding, water may have seeped through tiny cracks and may have even gone through drywall or flooring.

Without all the right tools and training, you might miss the thorough extent of the damage.  But professionals from SERVPRO can and will follow the water problem to the source and make sure nothing is missed. 

  1. Complete Restoration

Fixing water damage is not just a matter of drying out the affected area. After drying, your property still needs to be properly disinfected for safety, deodorized, and often restored in order to be normal again.

Restoration can include everything from a new coat of paint to a thorough structural reconstruction. Our SERVPRO technicians are experienced in getting your property back to pre-damage conditions as efficiently and cost-effectively as possible.

If you’re dealing with water damage to your home or business, SERVPRO of Hackensack / Little Ferry is always here to help.  Our team of restoration experts is available 24/7 to come help you fix any size water damage issue. 

Why SERVPRO Can Help If Your Water Bill is Too High

4/22/2019 (Permalink)

It can be normal for your water bill to fluctuate from month to month. You may be watering your lawn more in the spring or summer, just filled up your swimming pool or added a new pet to your family. As long as you know why your water bill is higher, there probably isn’t a problem. However, sometimes you may notice an unexpected increase…and that could be a sign of water damage

Here at SERVPRO of Hackensack/Little Ferry we know how disastrous water damage can be to a home or business. 

To help you prevent severe water damage to your property, here are 4 common kinds of leaks to look out for that may be causing your water bill to be too high:

Leaking Faucets

A leaky faucet may just release a few drops of water, but if you wind up with a severe leak you could be wasting as much as 20 gallons of water every day. That’s why it’s important to check each faucet to make sure there are no visible signs of a leak.

One way to check is by placing an empty cup underneath the faucet and making sure no water collects.  You’ll also want to take a look at the piping in the cabinets underneath the sink, and don’t forget to check your outside hoses and water sources as well!

Leaking Pipes

Plumbing leaks can sometimes be difficult to detect as many of your pipes may be hidden behind walls or above the ceiling.  Still, you can at least make sure to check all the visible fittings and fixtures for any signs of damage or leaking, as well as pay attention to the ceiling and walls.

Leaking Toilets

A continuously running toilet can waste as much as 200 gallons of water every day and cause your water bill to soar.

One easy way to check if you have a leak is to dispense a few drops of food dye into the tank of your toilet.  If you see the color start to come into the bowl, that’s a sign of a potentially bad leak.

Purification Systems / Water Softeners

If you use a water softener or purification system, that could be the cause of your bill increase. These systems tend to produce more waste water than other plumbing systems.

If you water bill is suddenly high, you want to make sure that these systems are working correctly and not producing excessive water waste.

However, if there is a problem with a leak, you want to find it quickly before the problem turns into major water damage.

Here at SERVPRO of Hackensack/Little Ferry, we can be there quickly to help you if you do have water damage.  Our local team is made up of the best advanced technicians with the training and equipment needed to handle any size disaster.  

Why SERVPRO Can Help You Prevent Fire Damage this Spring

4/1/2019 (Permalink)

Many people know that Fall and Winter are the most common seasons to experience fire damage, with the hazards posed by candles, fire places, wood burning stoves, etc. So, now that Spring is finally here, it’s tempting to want to let your guard down. Unfortunately, this can sometimes lead to disaster.

Here at SERVPRO of Hackensack / Little Ferry we know that fire prevention safety is a year-round requirement. We pride ourselves on bring fire prevention leaders in this community, so we want to remind you that fire damage can happen any time, sometimes when you least expect it.

Here are 4 household items that you may be using this Spring that have been known to start fires and create significant smoke or fire damage:

  1. Electronic Chargers

Just make sure you use your chargers correctly!  You can help prevent fire damage by:

  • Not plugging multiple chargers into one outlet – this helps prevent overload.
  • Always using the correct charger for each electronic device.
  • Always following the manufacturer’s instructions when charging.
  • Removing the device from the charger once it’s fully charged.
  • Unplugging your chargers when they’re not in use.
  1. Hoverboards

Some hoverboard models have been known to suffer from battery explosions due to lithium-ion batteries that have a potential to overheat. In order to keep your hoverboard safe, you want to make sure to charge it properly, following the charging advice suggested above.  Always make sure to follow the manufacturer’s instructions when using your hoverboard.

  1. E-Cigarettes

If you’re trying to break an unhealthy addiction to smoking, e-cigarettes may be an important tool to help you stay nicotine-free. As the weather gets warmer, you may want to stay outdoors longer with your e-cigarettes – just make sure to stay fire safe!

E-cigarette fires are often the result of battery problems – make sure you only use the batteries and charger that have been designed for your e-cigarette model. In addition, it’s recommended to only use the designated accessories, as accessories from other manufacturers may not actually be compatible with your model.

  1. Electrical Outlets

Make sure that you use your electrical outlets properly and avoid overheating, especially as the temperature of the surrounding environment rises. You can help prevent fire damage by:

  • Making sure not to overload your electrical outlets, including paying attention to how much you load any given extension cord.
  • Looking for any frayed or damaged electrical cords, which should be replaced.
  • Not using any electrical outlets that may be damaged.

These tips and suggestions can help you keep you and your family safe from fire damage this Spring. And, if an unfortunate accident should occur, know that SERVPRO of Hackensack / Little Ferry is always available to help with any fire damage issue large or small.  We have all the advanced training and equipment needed to help restore your home to normal as quickly as possible.

Why SERVPRO is the Company to Call for Flooded Basements

1/30/2019 (Permalink)

A basement can flood at any time - during heavy rainfall, from frozen ice dams, broken water heaters or sump pump failure. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. Most people have their water heaters there. There are a myriad of issues that can go wrong including, but not limited to:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causing surface water to pool around your home
  • Storm or sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break
  • Hot-water tank or sump pump failure

SERVPRO of Hackensack/Little Ferry is always available, any time of day or night, weekends and holidays. You never have to worry when you call us, we will be there and make your home "Like it never even happened" quickly, thoroughly and professionally.

Frozen Pipe Damage is SERVPRO's Speciaty

1/18/2019 (Permalink)

Winter is always a time when the weather can wreak havoc on your home or business. Wind, rain, snow and single digit temperatures will affect roofs,gutters and pipes.

Leaking roofs from heavy snow and ice damns are always a possibility, burst frozen pipes can be any property owner’s worst winter nightmare. 

Even a small amount of leaking water can cause significant water damage in just a short period of time.

If your home or business has been unfortunate enough to have burst frozen pipes, we’d like to tell you why we can be the best restoration service provider to fix your water damage problem.

SERVPRO of Hackensack/Little Ferry is a locally owned and operated company with some of the most highly trained and certified water restoration technicians in the country. We offer 24-hour emergency service, and we have the advanced water inspection, extraction, and drying equipment necessary to restore your property quickly. 

We know that dealing with water damage requires immediate action in order to minimize the damage, so it’s best if you have a plan of action. 

Why SERVPRO is A Community Leader in Winter Fire Prevention

1/11/2019 (Permalink)

During cold winter days, one of the pleasures of staying home with family is curling up in front of a warm, cozy fireplace. If your home needs extra heating, you may be pulling out space heaters, or possibly even lighting up an old-fashioned potbelly stove! While extra heating is a necessity during winter, there is also an increased fire risk. This is why winter fire prevention is so important.

Here at SERVPRO of Hackensack / Little Ferry we’re proud to be your local neighborhood experts in fire damage restoration. We’re not only a locally owned franchise, we’re also part of a nation-wide network of with specialized Disaster Recovery Teams located strategically across the country to handle large-scale fire catastrophes. However, what we hope most is that we never have to come to your home for an emergency!

We want to help everyone in this community understand how to properly use and care for the heating equipment in their homes in order to prevent a fire emergency from happening.  Here’s a list of four helpful tips that can help keep you and your family safe from winter fire damage this year.

  1. Check Your Alarms
  2. Never Leave a Fire or Heater Unattended
  3. Test the Safety of Your Fireplace
  4. Burn Only Seasoned Wood 

These quick and easy tips can help keep your home safe throughout the cold winter season. If something happens and you do need fire damage restoration assistance, remember that the professionals of SERVPRO Hackensack / Little Ferry are always here to help!  We have the specialized training and advanced equipment necessary to handle any size fire damage restoration project.

Vacation Prep Means More than Just Packing

11/16/2018 (Permalink)

You’ve spent a lot of time picking out the perfect vacation spot, making travel arrangements and packing just the right things. But your vacation preparation shouldn’t stop there.

Too often people go away and come home to a disaster due to frozen pipes, storm water and sump pump failure, to name a few. But if you take the following simple steps before you leave, you won’t have to worry while you’re away:

Enlist friends or neighbors to help.

An overflowing mailbox or newspapers and packages piling up at your door are dead giveaways that no one is home. One way to avoid that is to place a temporary hold on mail and newspaper delivery before you leave.  If you can’t or don’t want to do that, give a key to a trusted friend or neighbor and ask them to stop by every day or two to retrieve your stuff, as well as to make sure everything looks okay. 

And very important: while they’re checking up on things, make sure your friend checks the condition of your pipes and plumbing – especially if you live in a colder climate and the weather dips below freezing while you’re away. 

Make sure your pipes are protected.

  • First things first – if you live in a colder climate where temperatures can dip below freezing, it’s critical to take precautions to prevent your pipes from freezing by making sure the pipes in your home or building are properly insulated
    Turn off the main water valve before you leave and run the faucet to make sure no water remains in the pipes. 
  • Keep some heat on in your home during your trip.  While it may be tempting to save on heating costs while no one’s there, a little bit of warmth can go a long way towards keeping your pipes happy – especially, if no one will be there to address problems as soon as they occur. 
  • Also if someone is keeping an eye on your home, leave the location of the water main shut-off in case a pipe breaks and instructions to call a plumber or your property management company.

Pull the Plugs.

Electrical storms can cause power surges, which can damage your electrical appliances or worse, ignite a fire in your home.  So before you leave, unplug your computers, TVs, coffee makers, toaster ovens, hair dryers and all other appliances around your home.  In addition to preventing power surges, you’ll also save energy, since many appliances use electricity even when not being used.

Let the right people know. 

It’s a very good idea to let the right people know that you’ll be away.  Many local police departments encourage residents to notify them that they’ll be away on vacation – that way, they can keep an eye out for suspicious activity while you’re gone.  If you live in a managed community or building with roving security patrols, a guardhouse attendant or front desk staff, give them a heads up as well.  But be discreet about whom you tell. 

Don’t share future plans on social media.

It’s natural to be excited about your trip before you leave, but resist the urge to discuss travel plans and dates via social media. Social media posts area easily shared, and even if you use privacy settings, your friends and connections can share your info with others. The same goes for posting your travel photos while you’re still on vacation – that’s a sure tip-off you’re away from home, so hold off on sharing the sights and scenery until you return home.

A winter vacation is all about sharing rewarding experiences and wonderful memories, no matter what you prefer. So before you leave, remember to follow these five guidelines to protect your home while you’re away and extend that vacation feeling just a little bit longer. 

If you should come home to an emergency, remember SERVPRO of Hackensack/Little Ferery is available 24 hours a day to help.